Lanes Vets

For EMERGENCIES: Pets 01995 603 349 Farm Animals 01995 602 468 (24hrs)

Covid-19 Update

As always we are still available for you and your pet 24 hours a day should you need us however we are still operating differently as lockdown eases and we find ways to keep our team and clients safe.

The health and welfare of animals is at the heart of what we do and we will never abandon that. We ask you for your understanding while we work to keep everyone as safe as possible during the pandemic.

Stay safe everyone

Practice Locator Pets

Garstang

Leachfield Industrial Estate
Green Lane West, Cabus
Garstang, Lancashire
PR3 1PR

01995 603 349 (Small Animal)
01995 602 468 (Large Animal)

Opening Times

Monday - 8.30 am – 7.00 pm
Tuesday - 8.30 am – 7.00 pm
Wednesday - 8.30 am – 5.30 pm
Thursday - 8.30 am – 7.00 pm
Friday - 8.30 am – 7.00 pm
Saturday - 9.00 am – 5.00 pm
Sunday - 10.00 am – 12 noon
Bank Holiday - 10.00 am – 12 noon

Lancaster
(Dimples)

Dimples Veterinary Practice
Units 4 – 5 Lake Enterprise Court
Ladies Walk, Caton Road
Lancaster LA1 3NX

01524 67777

Opening Times

Monday - 8.30 am – 7.00 pm
Tuesday - 8.30 am – 7.00 pm
Wednesday - 8.30 am – 5.30 pm
Thursday - 8.30 am – 7.00 pm
Friday - 8.30 am – 7.00 pm
Saturday - 9.00 am – 12 noon

Poulton-le-fylde
(Bracewell)

235 Garstang Road East
Poulton-le-Fylde
Lancashire FY6 8JH

01253 891 088

Opening Times

Monday - 8.30 am – 7.00 pm
Tuesday - 8.30 am – 7.00 pm
Wednesday - 8.30 am – 5.30 pm
Thursday - 8.30 am – 7.00 pm
Friday - 8.30 am – 7.00 pm
Saturday - 9.00 am – 12 noon

Cottam

Tabley Lane
Preston, Lancashire
PR4 0LH

01772 970292

Opening Times

Monday - 8.30 am – 7.00 pm
Tuesday - 8.30 am – 7.00 pm
Wednesday - 8.30 am – 5.30 pm
Thursday - 8.30 am – 7.00 pm
Friday - 8.30 am – 7.00 pm
Saturday - 9.00 am – 12 noon

Branch

Lancaster
Poulton-le-Fylde
Cottam
Garstang

Role

Directors
Vets
Admin & Support Staff
Veterinary Nurses
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Mandy Mayo

Director/ Small Animal Vet


I grew up in rural Derbyshire and spent a lot of my childhood on my grand-parents farm where I particularly loved lambing time.

From my early teens I desperately wanted to be a vet and achieved this in 1978 by getting into Liverpool University to study veterinary science.

I qualified in 1983 and worked in several different practices around the country where I dealt with a mixture of farm work and pets.

After spending 12 months travelling around the world with my now husband, Mike Bevan (also a vet), we came to settle in Garstang at this practice in 1991. Mike and I were lucky enough to become partners in the practice one year later and have remained ever since.

I continued doing a mixture of farm and small animal work initially but after having our four boys and returning to work part-time, I decided to concentrate on the pet side of the practice. I enjoy all aspects of being a vet and love getting to know the animals as well as the challenge of performing surgery on them.

Outside work, along with the challenges of looking after 4 teenage boys, I enjoy walking, climbing, cycling and relaxing with my family and friends.

Our house is a very busy one. As well as four sons, we have 3 dogs, 2 cats, guinea pigs, chinchillas, a tortoise, chickens and a small herd of pygmy goats all sharing with us!

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Danny Callery MRCVS

Director/ Small Animal Vet/ Acupuncture

Danny has worked at the Practice for 31 years and has watched it grow into a thriving centre of excellence in which he is very proud of. Danny’s interests include acupuncture on Pets which he performs in practice, Danny mainly works at our Poulton branch. In his spare time, Danny enjoys hill walking with his two terriers. He also plays the saxophone, skiing and practices taekwondo black belt. Danny lives at home with his wife, he has 3 older sons who all live in London, so he often visits there.

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Andrea Bookless

Director/ Small Animal Vet/ Dermatologist


Having spent most of my childhood messing around with the various animals at the small mixed beef and sheep farm that backed on to my house in the suburbs of Manchester, I was fortunate to get a place to study veterinary medicine at Cambridge University and fulfil my lifelong ambition to be a vet.

I joined Dimples Veterinary practice as an assistant in 1993, working mainly on the farm side. From 1997, I worked for seven years at Blackpool PDSA where I gained experience in all aspects of small animal medicine and surgery and obtained my RCVS certificate in Veterinary Dermatology.

After having my children I returned to Dimples (prior to the merger with Pearson, Thompson and Callery to form Lanes Vets) part-time as a small animal vet and dermatologist in 2004, while also working as a visiting veterinary dermatologist in a large practice in West Yorkshire.

I was very honoured to join the management team of Lanes Vets as a director in June 2014.

My main passion is for medicine especially anything to do with skin – the scabbier the better! I get very excited when I find unusual parasites under the microscope… I have been known to do cartwheels round the practice when finding scabies mites!

I am a member of the British Veterinary Dermatological Study Group and have been involved in giving talks to other members of the profession on the subject of veterinary dermatology.

I have two teenage children; 2 mad black Labradors; 2 cats (one laid back, the other a pyscho-cat!), 3 pygmy goats, 5 chickens and 3 fish.

When not spending time with my animals, husband and children (taxi service for hockey, cricket and football), I love socialising with my friends, cooking (and eating!), attempting to keep fit and trying to do Pilates!

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Lara Cottier

Director/ Small Animal Vet

I qualified from Liverpool University Vet School in 1996 and have focused on Small Animal practice since I qualified.

I joined Lanes Vets in 2009 as the senior small animal vet at Poulton surgery and had the honour of being asked to join the partnership in 2014. I am looking forward to the challenge of guiding the progression of the practice in the future.

I enjoy all sides of small animal practice; I like the puzzle that medical cases provide and the skill involved in surgery. I am level 1 certified in Fear Free practice and enjoy making vet visits less stressful and more enjoyable for our animals.

Out side of work I enjoy spending time with my family and our variety of pets – dogs, cats and a tortoise! I like to cook, knit and read, I also enjoy watching movies with the kids.

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Sue Dobson

Practice Manager - Lancaster & Poulton

I have been with the practice since the Lancaster branch opened in 2000.

Having worked in a variety of veterinary support since a young age, I joined the practice in a nursing auxiliary/receptionist role. I was soon promoted to branch manager and completed a Level 3 certificate in management 2002.

As well as my role as Branch Manager for Lancaster and Poulton-le-Fylde I also deal with Health and Safety through the whole practice

Outside work I enjoy Gardening,walking,cycling and looking after my grandson.

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Kelly Lowick

Practice Manager - Garstang & Cottam

Kelly started at Lanes in 2008 as a veterinary nurse and has always worked within the animal industry. Kelly grew up in Chorley and is still local to her roots now living with her family in Chorley.

Since working at Lanes, Kelly has worked her way up and has gone from being a veterinary nurse to head nurse at Garstang and is now the Garstang & Cottam branch manager and Senior Nursing Manager. 

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Virginia Lamb

Small Animal Vet

Virginia, also known as Gin, qualified from Cambridge University in 1985. Having worked in mixed practice in Derbyshire and Lancashire and moved to Dimples Lane Vets in 1994 working mainly on the farm animal side of the practice.

Since the merger to form Lanes Vets in 2007, Gin decided that small animal work was for her and has become our Small Animal Clinical Manager at the Garstang Branch.

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Pernelle Yates BVetMed, MRCVS

Small Animal Vet

I graduated from the Royal Veterinary College in London in 1996 and, after working in a mixed practice in Rugby, I joined Lanes Vets in 2000 working with both farm and small animals.

More recently I have worked at Lanes Vets’ Lancaster branch, attending to small animals exclusively.

As I have a passion for surgery I have embarked on a surgery course leading to the certificate of advanced veterinary practice in small animal surgery (CertAVP(SAS)).

At home I am kept very busy by my diverse menagerie of 4 dogs, 2 cats, a tortoise, several birds including a parrot, a love bird, a dove called “Dave” and a pet rook as well as my husband and two children!

I am also secretary of my son’s junior football club and I enjoy playing badminton.

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Jo Daniels MRCVS

Small Animal Vet

Jo has been qualified as a vet since 1999 and joined Lanes Vets in 2003. Initially Jo worked with both large and small animals, but now works solely within the small animal team. Based mainly at the Poulton branch, she enjoys all aspects of small animal work but has a particular interest in dentistry. Jo is also qualified as a Fear Free practitioner and is passionate about ensuring that our patients experience minimal stress whilst under our care. Outside of work, Jo and her husband enjoy spending time with their three children and numerous pets. They enjoy canoeing, fishing and horse riding as a family.

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Justyna Gemzala

Small Animal Vet/ Ultrasonographer

I qualified in 2005 from Warsaw Vet School in my native Poland. I have spent all my working career in the UK in various practices in the North West. I joined Lanes Vets Garstang small animal vet team in 2014.

I enjoy working in a busy veterinary Out of hours hospital setting and seeing a variety of cases. I am a qualified ultrasonographer, so I can be seen almost daily scanning various animal creatures and their body parts!

My second area of interest is emergency medicine.I actively seek to further my qualifications in this area by attending various courses in this discipline.

I live in a local village with my husband and son. I love gardening, walking in the Lakes, surfing in Cornwall and border terriers!

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Maria Domenech

Small Animal Vet

Hello, I'm Maria and I qualified as a Veterinary Surgeon from Universidad CEU Cardenal Herrera in 2012. I am originally from Valencia, Spain and have worked in Veterinary practices all over England since I finished my degree. I moved to the North of England in 2015. In my spare time I enjoy reading, running, cooking and baking.

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Katharine Selby

Small Animal Vet

Katharine graduated from the University of Edinburgh in 2009. After a few years working as a mixed animal practitioner she moved into purely small animal practice. Katharine joined the team at Lanes Vets in November 2018 and works primarily at the Poulton and Cottam branches of the practice. She has a particular interest in small animal medicine and has recently been working towards her Certificate in Advanced Veterinary Practice.

Outside of work Katharine enjoys spending time outside and exploring the Lancashire countryside with her two dogs.

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Zoë Nalborczyk

Small Animal Vet

Zoë qualified as a vet from the University of Surrey in July 2019. She works mainly at our Garstang practice, with one day a week at our Lancaster branch.

Zoë has a keen interest in surgery as well as patient care and client communication. When she’s not at work she enjoys spending time outside exploring the Dales & Lake District and curling up with a good book alongside her black cat, Binx.

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Laura Stubbs

Small Animal Vet

I am a recent graduate of the University of Liverpool where I studied as a mature student, fulfilling my long standing ambition of becoming a vet. Throughout my training I particularly enjoyed working with horses, but my main focus has always been small animal practice.

I have a keen interest in surgery and hope to develop my skills in this area. 
Having grown up on the Fylde Coast it is lovely to be working so close to home and I now live here with my husband and 2 children along with our Golden Retriever and 3 cats. During my spare time I most enjoy going on our family holidays. 

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Joanne Forrest MRCVS

Small Animal Vet

Jo graduated from the University of Liverpool in 2011 and has worked predominately in small animal practice for the last 8 years. Jo saw practice at Lanes Vets as a Vet student and then came to work for in 2015. She is now studying towards a post graduate certificate in Small Animal Medicine which she hopes to complete in 2019. Her main clinical interests are feline medicine and preventative health care. Jo lives with her husband and two cheeky cats Alfie and Padders. Outside of work she enjoys running, walking, cooking and eating out.

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Matteo Sergio

Small Animal Vet

I graduated from Universita' degli Studi di Milano - Italy in 1999. 
After 12 years of working in my own practice near Rome, in 2013 I decided to come to the UK.

In the past 7 years, I enjoyed working as Locum Veterinary Surgeon in numerous practices across Lancashire and Yorkshire before joining the Lanes Vets big family in 2020. 

My duty is to make sick patients feel better and I love to do it with the owners' help. I am also interested in animal behaviour and I do my best to make their time spent at the practice the most stress-free possible.

Outside work, I like DIY, gold-panning, metal-detectoring and watching old English TV series with my family.

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Claire Dale

Head Nurse

Claire started working for Lanes in 2005 as a Saturday girl, and has recently become head nurse at the Garstang branch, she particularly enjoys taking an active role in caring for inpatients. Claire is kept busy out of work caring for her two girls and two dogs Max and Leo.

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Becky Birkbeck

Head Nurse

I joined Lanes Vets at the Caton Road, Lancaster practice in 2008 as an auxiliary nurse. After achieving a credit in my animal nursing assistant qualification in 2010, I embarked on my veterinary nurse training, qualifying as a registered veterinary nurse in 2013. I enjoy all aspects of practice but especially surgical nursing and canine behaviour.

I am also a clinical coach, involved with training our student nurses.

Outside work I enjoy socialising with my friends and partaking in sporting activities. I have been stupid enough to take part in several assault courses including Total Warrior and also to don a tutu and do the odd 5km race for charity!

I have two fat, lazy cats and one completely crazy dog with a mind of her own!

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Carlie Amos

Head Nurse

Previous to veterinary, Carlie studied at Chester University to complete her BSC (hons) in sport and exercise science and then went on to complete her MSC in social ology of sport and exercise science.  Carlie qualified as a Registered Veterinary Nurse 7 years ago but has been at Lanes Vets for 9 Years. Since being here Carlie has achieved a diploma in higher education clinical veterinary nursing (CVN) and then in 2017 achieved her RCVS advanced nursing diploma (AVN). Her main interests in practice are medical nursing and nurse clinics and strives to improve inpatient care. At home, Carlie is kept busy looking after her 2 horses and walking her lovely dog Maisy. Carlie also enjoys baking and netball.

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Liz Kennedy

Head Nurse

My name is Elizabeth but everyone calls me Liz! I am a veterinary nurse at the Poulton branch and am in my 3rd year of study at Myerscough College.

I have a real interest in exotic species and am always keen to work with these cases when they come into the practice. I really enjoy Nurse Clinics as this is the time we get to bond with the owner as well as the patient on a one to one basis.

I am from Downpatrick in Northern Island which means I’m a little far from home but getting to work with animals that need care and seeing them leave with their owners at the end of the day makes it worthwhile!

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Chloe Harrison

Veterinary Nurse

Chloe has been at Lanes Vets for 6 Years. She first started doing work experience while studying animal care at Myerscough College and began to work Saturdays on reception at the Garstang and Poulton Branch. Once finishing her 2 years at college, Chloe then went on to qualify as a Registered Veterinary Nurse after studying at University of Central Lancashire. Chloe’s main interests in practice are nurse clinics and client care and became lead clinic nurse for Lanes Vets in 2018. Chloe’s hobbies include cooking and being social with friends and family. She has a gorgeous cavalier king Charles spaniel at home and a lovely cat she rescued.

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Emma Wrathall

Veterinary Nurse

I live with my husband and two daughters in the local area where I was born - my family are local farmers.

I started working for Dimples Vets, now Lanes Vets, in 1994 when I trained as a vet nurse before going on to travel and work abroad in private practices and rescue centres.

I really enjoy the variety that working within a large mixed, rural practice offers and the ‘no two days are the same’ that our profession provides.

I enjoy making the most of this beautiful area we live in and walk, run, cycle and climb in my time off. I also enjoy baking for my family with eggs produced by my three hens!

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Olivia Watt

Veterinary Nurse

I started at Lanes in 2015 as a student veterinary nurse, and qualified in 2019. I especially love working with dogs, and working in laboratory environment.

In my spare time I enjoy horse riding and I have a crazy black Labrador called Sam, who loves long walks to tire him out!

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Kathryn Ridley

Night Nurse

My name is Kathryn and I am one of the night nurses.

I have worked for Lanes Vets since 2005 and I am a qualified and registered veterinary nurse. I enjoy all parts of nursing but my favourite part is night nursing as I get to spend a lot of quality time with the inpatients and helping get them well again.

When I am not at work I spend my time looking after my tribe of dogs – either taking them for long walks, often to the beach, or I am at a flyball tournament with them.

I have a variety of dogs, currently numbering a few lurchers, a border collie, a poodle and a Winifred Wombat who is a very cute, rescue cross breed. I also have a number of rescue cats.

My other hobby is taking my caravan (Myrtle) away and taking the dogs on holiday. Our favourite place to go is Anglesey and we enjoy going to the beach and swimming in the sea.

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Pete Harkins

Night Nurse

Pete Qualified as a Veterinary Nurse in 2001. He is one of Lanes Vets dedicated night nurse looking after our poorly inpatients during the early hours.

He recently rescued a 15 month old French Bulldog called Wilma and enjoys taking her out for walks.

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Georgina Longworth

Veterinary Nurse

I grew up on my parents farm with lots of  different animal species which gave me the desire to work with animals in my future. I qualified as a Veterinary Nurse  in 2008 and took a job working in a mixed practice helping with large animal work such as lambing and caesarians as well as the small animal nursing.

I joined Lanes Vets in May 2015 following maternity leave after the birth of my son. I enjoy nurse clinics and talking to clients. I am the first person people ask if there are any orphaned animals needing hand rearing.

Outside of work I enjoy baking, walking my dogs and going to folk festivals with my family.

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Lauren Gardener

Veterinary Nurse

Lauren started working for Lanes in 2012 as a student nurse, qualified from university in 2016 and worked as a full time nurse at Garstang ever since. In work Lauren enjoys anaesthetics and surgery and is looking to complete a surgical certificate sometime soon.  Outside of work Lauren trains dressage horses and competes her own mares. Lauren has 3 dogs, one been a very special chihuahua called Ralph who is our practice mascot.

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Charlotte Ray

Veterinary Nurse

I recently qualified as an RVN in July 2019 in which had been a dream of mine for many years. I trained at Myerscough college and completed the animal management course and also did a degree veterinary nursing. i have a huge passion for all aspects of nursing but I am particularly interested in wound management and love doing all kinds of fancy dressings and bandages. I also enjoy spending time to get to know my clients and patients to help me provide them with the best care.

I live with my best friend “Dougal” who is a very handsome little Shih Tzu, we are tied by the hip and go on many adventures together.

It is a huge honour to be able to look after all the fur babies and I look forward to many years to come.

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Ashleigh Coxall

Veterinary Nurse

Ashleigh has recently qualified as a Veterinary Nurse in July 2018 after studying at University of Central Lancashire. Before qualifying, Ashleigh studied animal care at Myerscough College for 2 years. Ashleigh enjoys all aspects of working in practice but practically enjoys animal rehabilitation and behaviour. A lot of Ashleigh’s time is spent with her 6 dogs, she takes them to flyball and lawn coursing on the weekends and enjoys photography too.

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William Jackson

Veterinary Nurse

Will had been a Registered Veterinary Nurse for 5 years and has been at Lanes Vets for 4 and a half of those, he studied at Myerscough college to earn this degree. Williams main interest in practice is surgical nursing which involves monitoring patient anaesthetics and sometimes grubbing up to assist the Veterinary Surgeon during operations. William has always lived up in Cumbria with his family on a small holding but has moved to the Poulton area for work. Outside of work, William enjoys visiting home on the weekends and has interesting hobbies such as restoring classic cars with his dad and auto grass racing with his brothers. William has a lovely cat called Rupert who also loves to travel between Poulton and Cumbria.

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Carla McNae

Veterinary Nurse

I joined the practice back in 2010 on work experience and then fully joined in 2012 as a auxiliary nurse.

Back in 2018 i became a fully qualified veterinary nurse.

I have a keen interest in anaesthesia and i am hoping to advance my knowledge, my other keen interest is exotics, mainly rabbits and i have completed additional training in this area.

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Hayley Dyson

Auxiliary Nurse

Hello I am Hayley and I am an Animal Nursing Assistant at Lanes Vets in Poulton and you may see me on reception from time to time. I finished my ANA qualification at the beginning of 2019 and then I joined Lanes vets.

I have always wanted to care and work with animals from a young age and I really enjoy my job. I like caring for the animals we get on the ward, before and after their operations. I try to make sure they are nice and snug during their recovery, with plenty of blankets and also plenty of cuddles! Outside of work I like to keep myself active by going to the gym regularly, I am quite a sociable person and I like to meet up with friends and family when I can.

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Michelle Theobald

Weekend Veterinary Nurse

I have always been keenly interested in both animals and biology, so veterinary nursing allows me to combine these interests along with my compassion for animals and desire to improve their welfare.

I began working as a nursing assistant in 2002, which led on to nurse training. I qualified as a Veterinary Nurse in 2006 and joined Lanes Vets shortly afterwards.

I am keen to further my education and pursued my interest in behaviour study, undertaking part-time studies at Portsmouth University and achieving a fist class degree. This extra knowledge helps me to run and teach others to run puppy parties, help owners who are experiencing problems with their companion animals and to provide de-sensitisation courses for animals frightened of visits to the vets.

I work at both the Garstang and Poulton-le-Fylde practices, assisting our ophthalmology specialist in appointments and surgeries.

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Zoe Kennaugh

Student Nurse

Zoe has worked at Lanes Vets for 2 and a half years now. She first started as a receptionist here while completing her Animal Nursing Assistant (ANA) course. When Zoe qualified at an ANA she then went on to become ward nurse at our Poulton branch and has been doing this for a year. Zoe is now studying at Myerscough College to become a Veterinary Nurse and thoroughly enjoying it as she has a big passion for animals and wants to keep expanding her knowledge within the area. Zoe has an energetic 4-year-old husky and a mischievous kitten Oscar at home.

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Lucy Davis

Student Veterinary Nurse

Lucy started at Lanes in 2018 to begin her Auxiliary Nurse training and completed her course in 2019. Lucy grew up on her family's beef and sheep farm and spends most of her spare time on the farm.

Since starting at lanes, Lucy has completed her Auxiliary Nurse training and is now working towards her Veterinary Nurse qualification. Lucy especially enjoys helping the vets in consultations.

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Mary Parkinson

Student Veterinary Nurse

Mary joined Lanes Vets in 2016 as a receptionist. She grew up on her family beef and sheep farm and has had a passion for animals since a very young age.

Since joining Lanes, Mary has moved from receptionist to student veterinary nurse. She particularly enjoys nursing patients through their operations and even scrubbing in to help the vets during operations.

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Sam Butler

Student Veterinary Nurse

'I started on the path to becoming a veterinary nurse a bit later in life having previously worked for insurance companies and housing associations amongst other roles, none of which felt like the career for me.

Whilst volunteering for a local dog shelter in 2016 I got talking to people who worked within the veterinary care industry. This prompted me to undertake some work experience within vet practice and I have never really looked back! I went on to do a diploma in animal management then began a veterinary nursing degree and am due to graduate in July 2021. I enjoy how varied the role is with so many different skills required and no two days the same. It is also hugely rewarding being able to contribute to the health and welfare of all our patients.

I have always loved animals and currently have a 7 year old border collie called Digger. In my spare time I enjoy sport and being outdoors exploring the countryside. My time at work is split between the Poulton, Garstang and Cottam branches and I hope to continue with Lanes Vets following completion of my studies.

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Sophie Cragg

Student Veterinary Nurse

Sophie started at Lanes in 2018 to help her develop her skills whilst studying for her degree in Veterinary Nursing. Sophie particularly enjoys being our ward nurse and helping the vets when in operations.

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Becca Sarsfield

Student Veterinary Nurse

I first came to lanes in 2016 as work placement for my level 3 animal management course. I then went on to a veterinary nursing degree of which I am about to start my final year. My Labrador, Paddy keeps me busy, and I enjoy riding my horse Shadow in my free time. I also enjoy watching my rabbits playing in the garden!

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Abbie Carr

Veterinary Nurse

I qualified as an RVN in July 2019 and am especially interested in behaviour and peri-operative care. I don't have any of my own animals at the moment but would love to have a Border Collie in the future.

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Rebecca Fox

Student Veterinary Nurse

I was brought up on a farm in Forton which gave me a passion for animals and made me want to become a veterinary nurse. I started work experience at Lanes Vets and joined the team in 2015 when I left school.

I previously completed an Animal Nursing Assistant course, and I have now started my veterinary nursing course.

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Aimee Kinder

Auxiliary Nurse

Aimee joined Lanes in 2019 after working on a local farm for a number of years. Out of work, Aimee enjoys going to the gym regularly and walking her dog Bella.

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Carol Shaw

Accounts Manager

Carol started at Lanes over 20 years ago and worked as the bookkeeper at Pearson, Thompson and Callery before the merge. Carol works at the Garstang branch as the company’s accounts manager and has qualifications in Level 2 certificate AAT (Association of Accounting Technicians) & Level 3 Diploma iAAT.

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Amanda Williams

Administration Assistant

Before working at Lanes Vets, Amanda previously worked in local government as a licensing officer. Amanda has lived in Lancashire area for 9 years with her husband, daughter and border collie and has been at Lanes Vets for over 4 years. Amanda’s job role here is Admin Assistant whereby the main area Amanda covers is ‘financial’. Outside of work, Amanda’s time is spent enjoying family time and walking with her Daughter and young border collie ‘Skye’.

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Amanda Wilkinson

Product Manager

Mandy started at Lanes in July 2019 and works from the Garstang surgery. Mandy grew up locally and has worked in similar roles ever since. She still lives locally with her family and works at Lanes every day.

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Helen Woodruff

Small Animal Reception Team Leader

Helen, known as Tilly on farm, started working at Lanes in January 2018 and works on farm animal reception on a Wednesday. Tilly grew up on her family’s dairy farm in Cockerham and before working at Lanes she owned her own beauty salon.

Since working at Lanes, Tilly has been promoted to Reception Team Leader and also does some small animal admin. Tilly also works alongside Jo doing the company’s marketing.

Fun Fact: Tilly has a pet tortoise called George.

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Emily Renshall

Admin Support

I joined Lanes Vets in May 2015 as an admin assistant at the Lancaster surgery. Since then I have worked at both Garstang and Lancaster, and now run the VIP Pet Health Plan for Lancaster. I also cover Reception as and when needed, and I enjoy meeting our clients and pets.

I’ve always been interested working with animals, having grown up with several cats, dogs and a variety of small furries. Our collection has now grown to 5 cats and 2 dogs, both of whom are mad Huskies.

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Lisa Benbow

Receptionist

I joined Lanes Vets in August 2018 as a receptionist at Garstang, and I now work part-time as Lancaster’s receptionist.

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Ria Matthews

Receptionist

Ria joined the team in October 2018 after spending many years on the family farm. Originally from Bolton, Ria moved up to Garstang at the beginning of 2018 to be with partner Paul and their dog Tyson.

Since working at Lanes, Ria has completed her BVRA (British Veterinary Receptionist Association) training and organises the Garstang surgery’s work placements for students.

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Lucy Smith

Receptionist

Lucy started working at Lanes in October 2018 and is one of our small animal receptionists. Lucy grew up in Garstang and spent some of her childhood helping on her grandparent’s farm in Nateby.

Since working at Lanes, Lucy has become a vital member of the reception team and has also completed her BVRA (British Veterinary Receptionist Association) training.

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Bethany Shepherd

Receptionist

Bethany joined Lanes vets Lancaster as a receptionist in March 2018. Bethany has 2 cheeky boys and a black Labrador who is 6. Bethany completed the British Veterinary Receptionist Award June 2019.

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Vivienne Miller

Receptionist

Vivienne has been working at Lanes Vets for the past 15 years but has been in the Veterinary industry for the past 32 years. Since being here, Vivienne has achieved a diploma in customer service as well as completing a bronze and silver award for the BVRA (British veterinary reception association) and now undertaking the gold award. Vivienne lives with her husband and young son who keep her very busy! She also has a very sweet Yorkshire terrier, a canary and fish at home too.

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Louise Carter

Receptionist

Before working at Lanes Vets, Louise worked as a herdsman on her family’s dairy farm for 12 years. For 16 years she’s been a Lay staff in Northwich, Cheshire. In 2015 she came to Lanes Vets, Lanes have given her the opportunity to pass her NVQ in Customer Care Level 2 and has now recently passed her certificate in Animal Nursing. Louise has worked alongside Debra Agapito, Lanes Vets referral Ophthalmologist, for 3 years.

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Karen Lawton

Receptionist

Karen has been a receptionist at Lanes Vets for 21 years now, she has recently completed her bronze BVRA (British veterinary reception association) award and is working towards her silver award. Her time at home is kept very busy looking after her 4 dogs, 3 cats and parrot. Karen enjoys socialising with friends and family and has lots of hobbies such as walking and dancing and is hoping to start cycling soon too.

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Sophie Tully

Receptionist

Sophie has only recently started working at Poulton in 2018. She works as a receptionist at our Poulton Branch and I currently working to achieve her silver BVRA (British veterinary reception association) award after completing her bronze. Sophie has always been from the Lancashire area and lives locally to the Poulton branch. At home, Sophie has a rabbit called Kevin who is very cheeky and mischievous. Sophie loves her job here at Poulton as she loves to customer service and being able to work with animals. Sophie is very talkative and high energy so loves to be social with friends and family outside of work.

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Due to the current Coronavirus pandemic we are unable to organise any events or show you any local events as the majority have been cancelled. As soon as we get some dates for events we will be sure to let you all know and ensure they are advertised.